Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Richard Casino Australia, we are committed to promoting responsible gambling practices. Online casino games are designed purely for entertainment purposes and should never be viewed as a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.

Age Verification

Richard Casino Australia is strictly for adults aged 18 years and over (or the legal gambling age in your state/territory). We are committed to preventing underage gambling. If you are under 18, please do not use our services. Operators must verify your age before allowing access to gambling activities.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:

• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about the amount of time or money spent
• Neglecting work, family, or social responsibilities due to gambling
• Feeling anxious or irritable when unable to gamble
• Gambling with money intended for essential expenses (rent, bills, food)
• Borrowing money to fund gambling activities
• Unable to control or reduce gambling despite wanting to
• Using gambling to escape stress, anxiety, or depression
• Gambling longer or with larger amounts than originally intended
• Failed attempts to cut back or stop gambling

Self-Help Tools & Control Features

Richard Casino Australia provides tools to help you maintain control over your gambling:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
• Loss Limits: Establish maximum loss limits to protect your budget
• Reality Checks: Enable reminders during gaming sessions to track time and spending
• Session Time Limits: Set automatic session timeouts to encourage breaks
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
• Account Pause: Take a break from gambling for a specified period

Contact our customer support team at any time to activate these tools or discuss your gambling habits.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available:

Australia

• Gambling Help Online: Free, confidential counselling and support
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (24/7)
• Gambler's Help (Victoria): Counselling and support services
  Phone: 1800 858 858

United Kingdom

• GamCare: Free gambling support and counselling
  www.gamcare.org.uk
  Phone: 0808 8020 133
• GamStop: UK National self-exclusion scheme
  www.gamstop.co.uk

United States

• National Council on Problem Gambling: Helpline and resources
  www.ncpgambling.org
  Phone: 1-800-522-4700

Canada

• Responsible Gambling Council: Information and treatment resources
  www.responsiblegambling.org

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA): Federal Centre for Health Education
  Information on problem gambling and treatment options available

If You Need Help

Problem gambling can affect anyone. If you are experiencing difficulties with gambling, please reach out for support immediately. There is no shame in seeking help—trained professionals are available to assist you confidently and without judgment.

Take action today:

• Contact one of the support organizations listed above
• Use the self-help tools available on our platform
• Speak with a trusted friend or family member
• Contact your healthcare provider for professional guidance

Your wellbeing is our priority. Richard Casino Australia is committed to promoting safe and responsible gambling for all players.